Sheikh Huma

Briefly explain your role

I oversee the day-to-day security operations of a warehouse and distribution centre, managing a team of over 40 Loss Prevention Officers. I ensure that all daily operational tasks are completed to the required standard, maintain compliance with company policies and procedures, coordinate staffing and shift coverage, monitor performance, investigate incidents, and work closely with the client to protect people, assets and stock, while maintaining a safe and secure working environment.

What do you love about your job?

What I enjoy most about my role is that every day is different and brings new challenges. I like leading and supporting my team, ensuring operations run smoothly, and maintaining a safe and secure environment for both people and assets. I enjoy solving problems, investigating incidents, improving processes, and working with different individuals to achieve the best outcomes. It is rewarding to see the team develop, perform well and contribute to the overall success of the organisation.

What made you decide to start a career in the security sector?

I decided to start a career in the security sector because I wanted a role where I could make a real difference by protecting people, property and business operations. I was attracted to the variety the industry offers, as no two days are the same, and I enjoy working in environments that require responsibility, problem solving and quick decision making. Over time, I developed a passion for leading teams, improving security standards and learning. Career progression has also motivated me to build a long-term career in the security industry.

How does KGS support you in your role?

KGS supports me in my role by providing the resources, training and operational guidance I need to manage the Loss Prevention team effectively. The company promotes clear communication, offers support from senior management and HR when required, and encourages continuous development to enhance my leadership, procedures and operational skills. KGS also provides the systems and procedures that help me maintain high security standards, ensure compliance and deliver an efficient and professional service to the client.

Has there been any significant barriers to progression in your career within the security profession?

Like many careers, there have been challenges along the way. One of the main barriers has been adapting to increasing levels of responsibility while managing
operational demands such as staffing shortages, incident management and meeting client expectations. However, I have viewed these challenges as opportunities to develop my leadership, communication and problem-solving skills. Through continuous learning, gaining experience and the support of my employer, I have been able to progress in my career and take on greater responsibilities with confidence.

How has your previous work experience prepared you for your role in security?

My previous work experience helped me develop strong communication, teamwork and problem-solving skills. It also taught me how to work under pressure and take responsibility, which has prepared me to lead a team and manage daily security operations effectively.

What’s your most memorable moment in your career so far?

My most memorable moment was progressing into a management role and leading a team successfully, while helping improve security operations and supporting my colleagues’ development.

What opportunities do you feel the security profession offers?

The security profession offers excellent opportunities for career progression, continuous learning, leadership development, and the chance to work in a variety of roles and industries.

What do you do at work on a daily basis?

On a daily basis, I manage the Loss Prevention team, ensure daily tasks are completed, monitor security operations, investigate incidents, and support the client in maintaining a safe and secure environment.

What advice would you give for someone new starting in the industry?

Be professional, reliable and willing to learn. Listen to experienced colleagues, follow procedures, and take every opportunity to develop your skills and knowledge.